A short course in Human Relations. . .
The 6 most important words: "I admit I made a mistake"
The 5 most important words: "You did a good job"
The 4 most important words: "What is your opinion?"
The 3 most important words: "If you please"
The 2 most important words: "Thank you"
The MOST important word: "We"
The LEAST important word: "I"
The 6 most important words: "I admit I made a mistake"
The 5 most important words: "You did a good job"
The 4 most important words: "What is your opinion?"
The 3 most important words: "If you please"
The 2 most important words: "Thank you"
The MOST important word: "We"
The LEAST important word: "I"
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